Director of Operations is the ultimate catch-all title, which means Jeff wears more hats than a Dr. Seuss character. He handles everything from general maintenance to running special events and working with the distributor. Fortunately, no one is better at juggling a heavy, complex workload. βThereβs not a lot of gray area in my life,β Jeff says. βI make quick decisions and Iβm willing to take on anything and see it through to completion.β Heβs not kidding. In his former life as an event manager, Jeff once had a tornado decimate an event just prior to airing on national television, and he rebuilt everything before anyone could blink an eye. And then he cracked a beer.